Business Correspondence Address
IRUNSTORES
124 City Road
London
EC1V 2NX
United Kingdom
This is our virtual business correspondence address, provided by Capital Office Ltd. It is not an IRUNSTORES shop or warehouse. For goods returns, see our Refund and Returns Policy and contact us for practical instructions.
Who is responsible for your information?
IRUNSTORES is the trading name of Alan Jayes, the controller of personal information collected through irunstores.com. Contact: irunstores8@gmail.com. Business Correspondence Address: IRUNSTORES, 124 City Road, London EC1V 2NX, United Kingdom.
Information we use and why
When you order, contact us or create an account, we use the information needed for that activity: your name, contact details, billing/delivery details, order and support history, and account details where applicable. Our website and hosting provider may also process IP addresses, device information and security/access logs.
- Orders and support: we use information needed to take steps at your request, perform the sales contract, deliver goods and resolve problems.
- Legal obligations: we retain relevant transaction records for accounting, tax and consumer-law obligations.
- Legitimate interests: proportionate security, fraud prevention and administration, subject to your rights and interests.
- Optional marketing or tracking: where consent is required, we ask first and allow withdrawal. Marketing is not a condition of buying.
Required checkout information is needed to fulfil an order; without it we may be unable to supply the goods. We do not use your information for a new incompatible purpose without an appropriate basis and notice.
Payments and service providers
When a payment service is enabled, the checkout will identify the available provider. That provider handles payment information under its own privacy information; do not send card details by email. We share only necessary information with hosting, payment, order-management, supplier, delivery and professional service providers for the stated purposes, or where the law requires it.
Our card-payment integration uses Stripe. Stripe processes payment-related information to provide payment processing and associated services; see Stripe’s Privacy Policy. Our WooCommerce store uses AliNext/Ali2Woo to prepare supplier orders through AliExpress. When a supplier order is submitted, the fulfilment process transfers the customer’s delivery details and ordered items to the relevant fulfilment services and supplier so the goods can be delivered.
Information sent outside the UK
Payment, fulfilment and technical services may involve processing information outside the UK. AliExpress fulfilment can involve overseas suppliers receiving the delivery information needed to send your goods. Before introducing a new overseas data-sharing arrangement, we will assess the applicable transfer requirements. Contact irunstores8@gmail.com for details of the processing locations and transfer arrangements relevant to your information.
Cookies and parcel tracking
Necessary cookies support functions such as the basket, account login and security. Optional cookies or similar technologies will be used only where permitted by applicable law, with consent where required. You can manage browser cookies, although disabling necessary cookies may affect shopping.
The parcel tracker uses 17TRACK. Entering a tracking number and selecting Track parcel sends that number to the external tracking provider. Following a separate 17TRACK link takes you to that provider’s website, which has its own privacy and cookie information. Do not enter information beyond what is needed to track your parcel.
Retention and security
We retain order and transaction records for the periods needed for accounting, tax obligations, disputes and consumer claims. We retain enquiries for as long as needed to answer them and handle follow-up matters; account records while the account is required and for any necessary legal retention afterwards; and security logs for the period needed to investigate threats and protect the service. Information no longer needed is deleted or anonymised. You can contact us for the retention criteria applicable to your information. We use proportionate access and security measures; no online system is risk-free.
Your rights and complaints
Depending on the circumstances, you may request access, correction, erasure, restriction, portability, or object to processing. Where we rely on consent you can withdraw it, without affecting earlier lawful use. Some requests are subject to legal exceptions and reasonable identity checks. You can object to direct marketing at any time.
Contact our email above to exercise your rights or raise a concern. You may complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.
Changes
We will date material updates to this notice and explain significant changes where appropriate. Effective date: 20 October 2026.