Business Correspondence Address
IRUNSTORES
124 City Road
London
EC1V 2NX
United Kingdom
This is our virtual business correspondence address, provided by Capital Office Ltd. It is not an IRUNSTORES shop or warehouse. For goods returns, please see our Refund and Returns Policy and contact us for practical instructions.
About IRUNSTORES
IRUNSTORES is the trading name of Alan Jayes. Business Correspondence Address: IRUNSTORES, 124 City Road, London EC1V 2NX, United Kingdom. Email: irunstores8@gmail.com. Customer support is by email. IRUNSTORES is not VAT registered.
Shopping with us
Check the product description, size information, chosen colour/style, quantity and delivery address before submitting an order. Orders and customer communications are in English. You can review and correct your selections in the basket and checkout before ordering. Available delivery options, charges and the order total are shown before purchase.
Product photographs illustrate the item; screen settings can affect colour appearance. This does not limit your right to goods that match their description. We will not substitute a different item without your agreement.
Prices and payment
Prices are in pounds sterling. The total payable, including applicable taxes and delivery charges, is displayed before an order is submitted. Optional extras require your agreement. Only payment methods actually shown at checkout are available.
Order acknowledgement and acceptance
Your order acknowledgement confirms receipt of your order. We accept your order when we send a dispatch confirmation. If we cannot accept your order, we will notify you and refund any payment taken. We will contact you if an item is unavailable or a material price or description error prevents fulfilment. We will not impose a higher price without your agreement.
Delivery
Available destinations, delivery charges and estimated delivery times will be provided before purchase. We remain responsible for delivery until the goods come into your physical possession, or that of a person you identify, subject to the applicable rules where you independently arrange a carrier.
If we miss an agreed delivery deadline, contact us. Your rights depend on the circumstances, including whether the deadline was essential. Unless another period has been agreed, goods must be delivered without undue delay and within 30 days. Our policy does not remove your rights to cancel or obtain a refund for non-delivery.
Cancellation, returns and faulty goods
For most online goods, you may notify us of a change-of-mind cancellation within 14 days after receipt and normally have another 14 days to return them. No reason is required. Read the Refund and Returns Policy for the cancellation form, refund timing, return-postage arrangements and any lawful product-specific exceptions.
Your separate rights concerning faulty, misdescribed or unsuitable goods are not limited by that cancellation period or any manufacturer/supplier warranty. Contact IRUNSTORES rather than having to negotiate with the supplier.
Customer service and complaints
Email us with the order number and the problem. We will investigate and explain the next steps. Do not email passwords or full payment-card details.
Your legal rights
Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded, including statutory consumer rights, fraud, or death or personal injury caused by negligence. You retain any mandatory protections and rights to bring proceedings that apply where you live.
Keeping a copy
You can save or print these terms and the associated policies. The order confirmation must supply the required contract information in a durable form. Effective date: 20 October 2026.